Last Updated: 04/03/2025

Welcome to LadyMatoo.com (the “Website”). At Lady Matoo, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our Website or make a purchase from us.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our Website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.
  • Device and Usage Information: We automatically collect information about your device, including your IP address, browser type, operating system, and browsing behavior on our Website.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your shopping experience, analyze trends, and administer the Website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • To communicate with you about promotions, new arrivals, and other updates (if you have opted in).
  • To improve our Website, products, and services based on your feedback and browsing behavior.
  • To prevent fraud and ensure the security of our Website.
  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our Website, processing payments, and delivering products.
  • Legal Authorities: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your account information by logging into your account on our Website.
  • Opt-Out: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email.
  • Cookies: You can manage cookies through your browser settings.
  • Data Deletion: You may request the deletion of your personal information by contacting us at info@ladymatoo.com.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website. Your continued use of the Website after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@ladymatoo.com
Address: N0 8, ADAMSON STREET, OFF KILO BUS STOP, IKATE, LAGOS STATE, NIGERIA
Phone: 09013508988

Thank you for trusting Lady Matoo with your personal information. We are dedicated to providing you with a safe and enjoyable shopping experience.

Lady Matoo
https://ladymatoo.com/